Multi-channel automatic notification system horn. A horn is a speech warning device. Functional characteristics of warning systems

Voice announcement device, two channels of 10 W, up to 5 messages lasting 38 s, control via RS-485 or from a relay. Food from 220 V. Possibility of installation of the accumulator 7 Ah. From minus 10 to +55°C

According to its capabilities, the Rupor voice warning device belongs to the 3rd group according to the NPB 77-98 classification. When using autonomous intercoms based on the Rupor device, systems can be built that will be classified in group 4.

• The device can be switched to the mode of transmission of alert signals by command from the network controller of the Orion system (AWS "Orion", PKU "S2000M") or from the control panel (or relay unit) of another system fire alarm; or in manual mode
• The device provides operation both as part of ISO "Orion" and autonomously from it.
• When using the device as part of the Orion system, it is controlled through two-wire line RS-485 communications
• If the device is used autonomously from the Orion system, it is controlled by violating one of the alarm loops built into the device; violation of each of the alarm loops has its own notification scenario
• The device provides programming of a number of parameters: notification delay, notification time, pauses between voice messages, voice notification preamble (sound signal to attract attention), voice messages themselves, as well as notification priority
• The device has the ability to play several voice messages according to their priorities (interruption of one notification by another - higher priority, sequential playback of messages with the same priority); this feature can be used to make changes to the personnel evacuation procedure (for example, when a fire spreads to one of the evacuation exits)
• Acoustic modules (AM) are used as actuating elements of speech notification
• Control of opening of the device case, control of notification and power channels
• Indication of the device status: the status of notification channels, the status of internal alarm loops, the status of the device's power supply, etc.
• Availability of self-test mode
• Possibility to lock the controls with a padlock

• Mains supply voltage alternating current- 220V/50Hz
• Voltage of the built-in backup power supply - 12V
• Operating time of the device from the built-in backup power source in standby mode, at least - 24 hours
• Operating time of the device from the built-in backup power source in the notification mode, not less than - 2.5 hours
• The total duration of one or several different voice messages, not less than - 38 s
• Number of voice messages - up to 5
• The range of reproducible frequencies of voice notification (along the electrical path) is from 100 to 9000 Hz with an unevenness of not more than 3 dB
• Number of notification channels - 2 parallel
• Rated output power of the amplifier of one channel - 10 W
• Rated resistance of connected AM, not less than - 4 Ohm
• Resistance of the lines connecting the device with AM, no more than - 3 Ohm
• Number of alarm loops - 4 pcs.
• Notification start delay time - 0 to 2 h in 1 s increments
• Alert time setting - from 1 s to 2 h or no time limit
• Overall dimensions, no more than -310x254x95 mm
• The mass of the device with the rechargeable battery AKB-7, no more than - 8 kg (the accumulator is to be ordered separately)

Technical specifications:

• Rated power per channel (W): 10
• Manufacturer: Bolide
• Internal battery capacity: 7
• Number of internal batteries: 1
• Alert Line Standard: 4 ohm
• Power Type: 12V

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Question from: Alexander

Hello, it is planned to install a Rupor device at the facility, but the main characteristics of the device do not indicate the type of acoustic modules compatible with this device, as well as the output voltage at the output1 and output2 terminals.

In accordance with Microsoft Windows security requirements as of build 1607.

This version of the module for sending SMS-messages supports work with industrial modems of domestic production - iRZ TU32, replacing the discontinued modems Airlink GL6110 manufactured by the American company Sierra Wireless. At the same time, full backward compatibility with previously delivered models is preserved, which guarantees the protection of previously invested investments.

Functional updates

In addition to the main one, the system implements an auxiliary algorithm for processing notifications by priorities. In contrast to the main mode, where the priority of the subscriber determines the order of his call within the framework of an alert attempt, the additional algorithm determines the order of call within the entire session. So, the system will try to call the priority subscriber until the limit of allowed attempts is exhausted, and only then will it switch to calling the subscriber with a lower priority. The auxiliary algorithm is interesting in situations where it is important not to notify the maximum number of subscribers, but to bring information to officials in order of priority.

In addition to the automatic synthesis of voice messages in Russian, it became possible to announce in the Kazakh language the voice of Asel (Asel) produced by the CTC. Localization of the interface and the ability to send SMS messages in the Kazakh language are currently not provided.

In Rupor 1.5, the possibilities for configuring the parameters of interaction with voice GSM gateways of third-party manufacturers have been expanded, taking into account the individual characteristics of their telephone interfaces.

2017: Rupor.BLITZ

A system designed for prompt delivery of voice and text information messages, as well as conducting mass surveys in an interactive form in automatic mode via various communication channels.

Software Rupor.BLITZ is included in the Unified Register of Russian Programs for Electronic Computers and Databases of the Ministry of Communications (Reg. N1959).

Areas of use:

• Personalized informing clients about the status of an individual account, the presence of debt, the terms and procedure for repaying a loan, a reminder of the need for timely payment.
• Mass notification of the population and employees of organizations about emergencies.
• Informing employees of organizations about incidents at the enterprise.
• Proactive dialing to customers with call transfer to contact center operators.
• Monitoring the relevance of contact information provided by customers.
• Informing consumers of power supply companies, water utilities, housing and communal services, Internet providers about accidents and routine maintenance in the network.
• Advertising of goods and services, telephone marketing.
• Sociological surveys and surveys to control the quality of service.

System functionality:

• Up to 120 simultaneous voice interaction sessions.
• Up to 400 simultaneous phone calls with answer recording.
• Developed system of separation of user rights.
• Ability to send short text messages (SMS) via SMPP protocol.
• Bringing information in automatic mode, taking into account the time zones of the respondents.
• Support for sending short text messages (SMS) using GSM modems.
• E-mail informing.
• Opportunities to receive tasks from external information systems and return to them the results of interaction in a structured form.

2015: Release "Speaker II"

The transition of the notification to the “Notified by SMS” status now occurs only after receiving a “delivery report” from the SMS center of the telecom operator, which maintains confidence in the delivery of information to the subscriber.

If, after notification by SMS, the "delivery report" from the SMS center of the telecom operator does not arrive, you can restart the notification in manual mode. Adjustment of the allowed waiting time for the "delivery report" and the number of sending attempts are now included in the advanced settings.

The report form has been redesigned, visualization in the web interface has been improved. The report expands the list of intermediate statuses for notification by phone and SMS for each subscriber, which allows you to control the progress of the notification with high detail. This release of "Rupor II" has increased the speed and stability of the software, including in the mode of integration with third-party information systems, and support for working with the HASP SL Pro software dongle has been implemented.

The Rupor II system is designed for contact centers, telecommunications, logistics companies and other organizations and allows for notification of customers and emergency information in emergency situations around the clock.

Rupor II, thanks to the built-in speech synthesis and recognition technologies, alerts subscribers in the format of a familiar telephone conversation. It is also possible to send text messages - SMS or e-mail. The system allows simultaneously informing more than 100 subscribers via digital communication channels. This significantly reduces the time spent on notification, which is important in emergency situations or when you have a large subscriber base.

The main advantages of the Rupor II system are a flexible notification scenario, the convenience of generating tasks based on pre-created templates, and round-the-clock work taking into account time zones. The system provides information to subscribers at the allowed time, which makes it possible to carry out notification throughout the country.

In addition to notification, Rupor II allows you to conduct a survey of subscribers without the participation of contact center operators.

“The system calls the contact base in a short period of time, making “cold” calls, while transferring only potential customers to operators, that is, “warm” calls,” explains Mikhail Khitrov, CEO of STC. “The system has wide functionality, and its purpose may vary depending on the specifics of working with clients. That is why we expect demand for the Horn II in organizations of various types,” he adds.

Horn II provides individual informing of subscribers via digital communication channels and is an automatic system for informing customers:

• voice notification via digital communication channels
• sending SMS messages and Email
• integration with CRM systems
• formation of personal messages.

System screen and phone. Source: MDG

Main application areas of the system

• informing clients about the status of the account, repayment of the loan
• informing the client about the debt
• advertising of goods and services, telephone marketing
• automatic calling on the base of subscribers with the transfer of calls to call-center operators
• informing customers and employees about the upcoming event
• informing consumers about accidents on the network (power supply companies, water utilities, housing and communal services)
• emergencies

Properties

• the information system is controlled remotely using a web interface on any operating system
• capable of making up to 120 simultaneous calls (4 E1 streams)
• server operation under OS Linux, work with modern communication lines
• rich basic functionality with the possibility of its refinement under the business requirements of the customer.

Functional

Data channels:

• VoIP (SIP, H323)
• E1/T1

• informing clients via telephone communication channels (up to 120 calls simultaneously), sending SMS messages and e-mail, alerting employees on PC monitors
• dynamic load distribution over telephone channels depending on the task
• simultaneous creation of up to 30 tasks for notification and work with them
• flexible call management settings, call script creation
• sorting tasks by scenario and importance
• loading from the database a list of subscribers for automatic calling, editing the list in the system
• formation of groups of subscribers for notification
• detailed reports with flexible filters on completion of alerts
• export reports to Excel file
• recording of all conversations
• control of the notification process in real time
• confirmation of listening to a message by a subscriber using a personal DTMF code, recognition of a voice response, a time period for the sound of a message
• creating a voice message by downloading an audio file or using Russian speech synthesis * VitalVoiceTM
• upon completion of informing the client, it is possible to transfer the call to the call center operator
• connection of the system directly to the telecom operator or joint work with PBX 1C: Enterprise "in real time.

  Based on the results of the notification, a report is generated that can be loaded back into the system for further work - detailing the list of subscribers, creating a new one, etc.

  To integrate the Rupor II system with 1C, specially created processing for the Enterprise Accounting 2.0 and Trade Management 10.3 configurations is used, which can be downloaded from the vendor's website.

  To receive data from 1C:Enterprise, Rupor II uses the automated data exchange setting.

  System integration opens up new opportunities for 1C:Enterprise users, providing partial automation of work with counterparties and optimizing the informing and notification process.

Description

Automatic voice and text notification via telephone, cellular, radio and loudspeaker communication channels.

System advantages:

• Ease of deployment and scalability
• High speed notification of 100 subscribers in 7 minutes on 8 channels with a message length of 30 seconds
• Guaranteed notification of subscribers with confirmation of the fact of notification in various ways
• Synthesis of Russian speech corresponds to the highest quality class in terms of syllabic intelligibility, naturalness and recognition of speech in accordance with GOST R 50840-95
• Compatibility with warning equipment P-160, P-164, P-166VAU (Russia) and ProCom GmbH (Germany)
• Certificate of compatibility with the 1C enterprise management software package
• The Rupor system is recommended by the NWRC of the Ministry of Emergency Situations for installation in the structural divisions of the Ministry of Emergency Situations

The main areas of application of the system:

• Emergency notification of employees of the enterprise and the public about an emergency
• Collection of personnel
• Informing clients about services
• Informing consumers about debts and payment terms
• Notification in cases of penetration into the territory and violation of the perimeter

Functionality:

• voice notification over fixed and mobile telephone lines;
• voice automatic notification through the GGS equipment (up to 3 notification zones);
• sending text messages via SMS and e-mail;
• notification of subscribers mobile phones through "their" GSM-operator;
• formation of personal voice messages using VitalVoiceTM Russian speech synthesis technology;
• 5 Russian speech synthesis voices VitalVoiceTM;
• work with communication channels through a controlled switching unit in standby mode (separate dedicated lines for notification channels are not required);
• constant monitoring of the status of notification channels (free / busy / open);
• filtering telephone numbers passing through the channel, according to the number pattern;
• separate setting of the work schedule for each notification channel;
• linking any notification task to a channel number or a group of telephone channels;
• setting subscriber notification priorities by number type (mobile, business, etc.);
• forced notification on all phone numbers;
• setting notification priorities and building task scenarios depending on the priority;
• remote start of tasks: remote control, IP address, DTMF, SMS;
• guaranteed transmission of messages to each subscriber from the beginning of the phrase to the end;
• detailed statistics of the system;
• audio recording of the alert session;
• maintaining a database of standard messages.

Functional characteristics of warning systems:

STC-L250 multi-channel automatic notification system for communication channels and data transmission networks *:

1 option. Software (software):

• Public address software Horn for 2 MGO zones, 1 synthesis channel (two voices)

Option 2. Hardware and software complex (HSC)**:

• Electronic I/O board STC-H249-01/H248.1
• Public address system software Horn for 4 or 8 telephone lines and 2 GHS zones, 1 synthesis channel (two voices)
• Switching unit
• Connecting cable set
• Microphone
• Documentation on CD
• USB HASP electronic security key

* PC with no worse characteristics: 2 core CPU, 4GB RAM, 120 GB, 1xUSB2.0, NxPCI, MS Windows 7/10 x64

** The cost of the kit does not include a PC and peripherals. Delivery of systems in standard, industrial and mobile execution is possible.
It is possible to sell software as part of the APK. In this case, VAT is added to the cost of the software.